Shipping & Returns

Ares Luxe Shipping Policy

1. Order Processing
All orders are prepared and packaged within 1–2 business days. We carefully check each product to ensure quality before shipment.

2. Delivery Timeline
Once your order is dispatched, delivery is completed within a maximum of 3–4 days. We strive to ensure timely delivery, but please note that slight delays may occur due to unforeseen circumstances, traffic, or courier issues.

3. Shipping Charges
Shipping fees, if applicable, are calculated at checkout and depend on the delivery location. For cancelled orders, delivery charges will be applied to the next order.

4. Order Tracking
After your order is shipped, you will receive a tracking number via email or SMS to monitor your package in real time.

5. Delivery Confirmation
Please inspect the product in front of the delivery person before making the payment. Once accepted, the order is considered complete.

6. Shipping Restrictions
Currently, we deliver within [your country/region]. For international orders, please contact our support team to confirm availability and shipping time.

Return & Exchange Policy

Custom Orders
All custom-made or personalized items are final sale. Due to their unique nature, these orders cannot be returned or exchanged, unless there is a proven manufacturing defect.

Returns & Refunds
Refunds or replacements are processed only after verification of mismatch, defect, or delivery issues in accordance with the above policies. Refunds will be credited via the same payment method used during purchase